Conditions of Use

• 1. Introduction
• 1. Minimum Software Requirements
• 2. The scope of application for these regulations
• 3. Management of Membership Identification (ID) and Passwords
• 4. Coupons
• 2. Changes to the Website
• 3. Applicable Laws
• 4. Intellectual Property Rights
• 5. Trademark and Domain Name
• 6. Links
• 7. Exemptions
• 8. Scope of Responsibility
• 9. Disclosure based on the Act on Specified Commercial Transactions
• 10.Privacy Policy
• 1. (Collection and retention of personal information)
• 2. (Use of personal information)
• 3. (Provision of personal information)
• 4. (Disclosure of personal information)
• 5. (Request to discontinue use)
• 6. (Inquiries)

1. Minimum Software Requirements

We recommended using Microsoft Windows 2000 or a later version for your OS, and Microsoft Internet Explorer 5.5 or a later version for your browser.

Adobe Reader 6.0 or a later version is required to view some of the contents.

We cannot guarantee that the website will display properly on Macintosh computers.

2. The scope of application for these regulations

These regulations apply to the use of all content on the MARUI web channel International website.

Customers must register in order to place an order on the Website.

By registering with the Website, customers agree to the terms of these regulations.

Regulations are subject to change without prior approval of registered users. Registered users will be notified of any changes in regulations through our website or via E-mail, and we will consider all users who have read the regulations as being in consent.

3. Management of Membership Identification (ID) and Passwords

Membership ID and passwords may only be used by the registered user and cannot be given to or used by a third party.

We accept no responsibility for any damage caused by third party use of a member's ID or password.

Depending on transaction conditions, we may have to decline an order or delete a member's ID.

4. Coupons

There may be occasions when coupons are issued to registered customers.

Coupons may only be used by registered customers on the Website.

Only one coupon can be used per transaction.

Coupons cannot be transferred to a third party or exchanged for cash.

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We may suspend or discontinue this Website, or change the services provided by it without prior notice to our registered users.

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Orders from registered customers on the MARUI web channel International website are bound by a contract that is subject to Japanese Laws on Specified Commercial Transactions.

In the event of litigation involving this Website, Japanese law shall be applied, and resolution shall be sought through the Tokyo District Court as the agreed jurisdictional court.

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All contents on the MARUI web channel International website are protected by intellectual property rights. Our registered users are prohibited from duplicating or using the contents of this Website outside the limits of use stipulated by the Copyright Law, except upon receiving prior approval from the copyright holder.

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MARUI web channel International is the sole and rightful claimant of the MARUI web channel International logo, MARUI web channel International registered trademarks, and the maruione.jp domain name.

The trademarks of items sold on the MARUI web channel International website are all registered trademarks of the respective rightful claimants, and are used on this Website solely to distinguish between items.

The illegal or unauthorized use of any and all registered trademarks displayed on this Website is prohibited by law.

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The MARUI web channel International website includes links to websites operated by other companies (hereinafter, linked sites).

We do not operate or bear any responsibility for the contents of linked sites.

The regulations and privacy policies applicable to this Website do not apply to linked sites.

Should you wish to use any linked site, do so only after agreeing to its regulations, policies, and conditions of use pertaining to personal information

We accept no responsibility for any damage resulting from, or in relation to, customers' use of a linked site.

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We accept no responsibility for any loss or damage caused by the disruption, delay, suspension or loss of data of our Website or systems due to faults with communications lines, computers or other reasons, or those resulting from illegal data access, or loss or damage incurred by registered customers or others as a result of using any of our services.

We offer no guarantee that emails or content originating from this Website, our server, or domain do not contain damaging items such as computer viruses.

We accept no responsibility for losses incurred due to a registered customer breaching these conditions of use.

We will make use of every possible means to prevent the disclosure of any contents that infringe on human rights or damage the dignity of some members of society on this Website. However, regardless of these efforts, we can offer no guarantee that the contents disclosed will be appropriate or legal outside Japan.

We constantly update the contents of this Website to ensure it remains accurate. However, we accept no responsibility for the accuracy or completeness of these contents, unless due to intentional negligence, gross negligence, or when there is a specific legal stipulation.

We accept no responsibility for any losses caused by a customer being unable to use this Website.

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We guarantee the quality of all items sold on this Website. However, in all cases, our responsibility for items sold is limited to the purchase price.

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Distributor	MARUI CO., LTD.
Address	4-3-2, Nakano, Nakano-ku, Tokyo 164-8701
Telephone	03-5343-0354 (Feel free to contact in English or Chinese.) available from 10.00 to 18.00 Japan time
Representative	Yuuji Kawashita
Sales proceeds	Listed for each item
Charges other than sales proceeds	Delivery charges Please refer to the following Website for more details Shipping Rates International deliveries may incur customs and VAT charges imposed by the country or region in which you live.
Payment Methods and Periods	Credit card and PayPal and Alipay Payments are made according to the regulations of each credit company, or those of PayPal or Alipay. When you pay by credit card, please make sure the card is registered in your name.
Period of Order Validity	There is no period of validity for orders. Registered customers may on certain occasions be unable to use the Website due to server maintenance.
Delivery	In principle, items are sent within 7 business days of an order being placed. However, some items may take longer to dispatch
Returning an Item(s)	Please refer to the following websites for our policy on returning items Returns Policy As our general rule, items must be returned within 8 days of reaching the delivery address. We will pay for the delivery charges incurred for returning an item(s) if the customer has received the wrong item(s) or if it is damaged due to a problem for which we bear responsibility. However, the customer must pay the delivery charge for returns in the cases of unwanted items, or when a different size or color is requested. We cannot accept returns in the following situations. 1) The item(s) has been used, even if only once 2) The item(s)'s box or packaging is missing 3) The item(s) has been altered or cleaned by the customer 4) The item(s) has been damaged or soiled by the customer 5) The tags have been removed from the item(s) 6) An item(s) we determine cannot be reused as its shape was altered when it was tried-on or during trail-use, or because item(s) have absorbed the smell of something (such as perfume) 7) A custom-made item(s) 8) Only one item(s) among the item(s) sold as a set
Limit of quantity sold and Other Special sales conditions	There are no restrictions on the quantity of items that may be sold. However, as a general rule, the total cost for one order, including delivery charges, must not exceed 200,000 Japanese yen. We may contact you for confirmation if you place an order worth more than 200,000 yen. If you are using a credit card, please check the contract with your credit-card company to confirm the maximum amount of credit available to you. We will indicate on the Website if an item(s) is out-of-stock or if it is unavailable. We will send you an email notifying you if the delivery of an item(s) will be delayed or if it becomes out-of-stock after your order was completed. Other sales conditions will be shown on-screen as necessary.
Enquiries	Please make enquiries at the following website. Contact Us

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1. (Collection and retention of personal information)

You, the MARUI web channel International customer agree that we, MARUI CO., LTD., can collect and use the information described below (hereinafter, collectively referred to as personal information) upon your order being placed at our site (or upon registration). Your approval is subject to us instituting appropriate measures to protect your personal information. Personal information we are permitted to collect is defined as:

(1) The information you input online according to our predetermined ordering procedures, including; name, gender, date of birth, address, email address, or any other information submitted by you.
(2) The date the order was made and concluded, the product name, and the total purchase price.
(3) Records of any information transmitted through E-mail or the inquiry form on our website.

2. （Use of personal information）

(1) You give us permission to use the personal information provided in (1) and (2) of Article 1. of these regulations for the following purposes:

(2) You give permission to Marui Group companies, inclusive of MARUI web channel International (hereinafter, Group companies), to use the personal information provided in (1) and (2) of Article 1. of these regulations for the purposes described below. This permission is subject to the Group companies having appropriate measures in-place to protect　your personal information. Further, additions of companies to the Group companies shall be announced through disclosure on the Marui Group Web site and through notification.

Purpose of collecting personal information

Group companies

3. (Provision of personal information)

You give us permission to pass your personal information on to a government body or related institution when they request us to do so, either to meet the prescriptions of any law or regulation or when it is deemed necessary to serve the public interest.

4. (Disclosure of personal information)

You can request that we disclose the personal information that we hold about you.

5. (Request to discontinue use)

On receiving a request from you to discontinue use of your personal information, we will stop using the relevant personal information previously approved for use by Article 2 of these regulations (excluding (1)a.), and will refrain from using this personal information from that time onward.

6. (Inquiries)

Please go to the following website for inquiries regarding personal information, to request personal information disclosure, to request its use be discontinued, or for related inquiries.

Contact Us

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